Eden Vorce
Las Vegas,Nevada
Summary
Dedicated and interested in applying excellent communication and interpersonal skills to a new role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Color Me Mine
03.2023 - 12.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Chocolatier
Red Rock Chocolate Factory
04.2021 - 03.2023
- Mentored junior staff members in mastering chocolate-making techniques, fostering a positive work environment and teamwork.
- Increased sales through the development of unique flavor combinations and seasonal offerings.
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Trained new employees on company protocols, safety procedures and chocolate making techniques resulting in seamless integration into the team.
Education
Bachelor of Arts - Deaf Studies
College of Southern Nevada
Las Vegas, NV05.2026
Skills
- Product Merchandising
- Payment Collection
- Guest Services
- Drawer Management
- Customer Complaint Resolution
- Customer Service
- Product Knowledge
- Customer Inquiries
- POS System Operation
- Product Recommendations
Languages
American Sign Language
Professional Working
References
References available upon request.
Timeline
Customer Service Cashier
Color Me Mine
03.2023 - 12.2023
Chocolatier
Red Rock Chocolate Factory
04.2021 - 03.2023
Bachelor of Arts - Deaf Studies
College of Southern Nevada
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