Edenia Cagide
Fort Lauderdale,FL
Summary
Proven Key Holder at Cashier and Customer Service, adept in cash handling accuracy and customer service management, enhanced client satisfaction significantly. Skilled in team motivation and proficient in computer use, I excel in streamlining operations and resolving complaints, fostering loyalty and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Key Holder
Cashier,Customer S,Transfer Management,
04.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Customer Service Cashier
Customer Service and Cash Management
03.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
1 - Dental Assistant
FLORIDA HEALTH INSTITUTE
Fort Lauderdale, FLSkills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Store maintenance
- Customer Service Management
- Alarm systems
- Team Building and Motivation
- Cash Handling and Reconciliation
- Cash Drawer Reconciliation
- Product Sales
- Computer Proficiency
Certification
Bachillerato
Languages
Español
Native or Bilingual
English
Limited Working
Timeline
Key Holder
Cashier,Customer S,Transfer Management,
04.2024 - Current
Customer Service Cashier
Customer Service and Cash Management
03.2023 - 06.2024
1 - Dental Assistant
FLORIDA HEALTH INSTITUTE
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