Eder Ramirez
Los Angeles,CA
Summary
Highly skilled in customer service and safe driving, I excelled as a Rideshare Driver for Lyft and Uber, achieving top customer ratings for vehicle cleanliness and timeliness. At Yamashiro Hollywood, I established strong guest relations and ensured vehicle safety. My expertise in navigation and communication consistently enhances passenger satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Rideshare Driver
Lyft And Uber
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Delivered passengers to destinations safely and on time.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
Valet Attendant
Yamashiro Hollywood
Hollywood, CA
04.2022 - Current
- Established positive guest relationships through consistent delivery of excellent customer service.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
- Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Resolved customer complaints through calm, constructive communication.
Education
High School -
Theodore Roosevelt Senior High School
Los Angeles, CASkills
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
- Passenger transportation
- Punctuality
- Vehicle Maintenance
- Local knowledge
- Safe Driving
- Cleanliness
- Communication
Languages
Spanish
Elementary
English
Elementary
Timeline
Valet Attendant
Yamashiro Hollywood
04.2022 - Current
Rideshare Driver
Lyft And Uber
High School -
Theodore Roosevelt Senior High School