Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edgar Barron

Corona,CA

Summary

Confident, highly organized, self-motivated individual with more than 7 years working as Service Advisor and 2 years as Service Drive Manger. Worked in leadership position in the after market industry managing 3 Jiffy Lube fast lube stores simultaneously. Seeking opportunity as Service Manager/Director and bring leadership experience to improve profitable operations.

Overview

21
21
years of professional experience

Work History

Service Advisor

David Wilson's Villa Ford Of Orange
Orange, CA
07.2017 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Service Drive Manager

Ford Of Orange
Oran Ge, CA
11.2017 - 11.2018
  • Managed efficiently teams of 8 service and QuickLane advisors.
  • Efficiently assisted service advisors with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Conducted weekly meetings to come up with action plans whenever needed to improve service department performance.


Service Advisor

Calstar Motors Mercedes Benz
Glendale, CA
05.2016 - 06.2017
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.

District Manager

Heartland Automotive, Dba Jiffy Lube
Torrence, Manhattan Beach, , CA
02.2001 - 03.2015
  • Built positive and productive relationships with store and field leadership.
  • Supervised 3 locations to enforce high-quality standards of operation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.

Education

No Degree -

East Los Angeles College
Monterey Park, CA

High School Diploma -

Bell High School
Bell, CA
06.1999

Skills

  • Organized and Goal-Oriented
  • Upbeat and Positive Personality
  • Customer Retention Strategies
  • Attention to Detail
  • Excellent Communication
  • Strong leadership

Timeline

Service Drive Manager

Ford Of Orange
11.2017 - 11.2018

Service Advisor

David Wilson's Villa Ford Of Orange
07.2017 - Current

Service Advisor

Calstar Motors Mercedes Benz
05.2016 - 06.2017

District Manager

Heartland Automotive, Dba Jiffy Lube
02.2001 - 03.2015

No Degree -

East Los Angeles College

High School Diploma -

Bell High School

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Edgar Barron