Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Recent IT graduate with a Bachelor’s degree in Information Technology from CSUN, equipped with hands-on experience in network management, system administration, and web development. Proficient in Linux, Windows, and cloud computing platforms, with expertise in programming languages like JavaScript, and SQL. Adept at troubleshooting and providing IT support, with strong problem-solving skills. Passionate about using technology to streamline business processes, enhance security, and improve user experiences. Seeking to apply my skills in a dynamic IT support or development role.
Senior Project: Online Medical Appointment System
A web-based medical appointment system was developed using HTML, CSS, JavaScript, PHP, and MySQL. Its goal is to streamline the booking process, improve efficiency, and reduce scheduling conflicts for patients and healthcare providers.
https://481-firebase.glitch.me/
Overview
5
5
years of professional experience
Work History
Sales Associate
Bloomingdales
06.2020 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged with customers to build rapport and loyalty.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Computer Information Technology
California Sate University of Northridge
Northridge, CA
12-2024
Associate of Science - Computer Information Technology
Glendale Community College
Glendale, CA
05-2019
High School Diploma -
Glendale High School
Glendale, CA
06-2016
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Programming languages: javascript, C, HTML
Operating Systems: Linux,MacOS, Windows
Cloud Computing – AWS, , Google Cloud
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Timeline
Sales Associate
Bloomingdales
06.2020 - Current
Bachelor of Science - Computer Information Technology
California Sate University of Northridge
Associate of Science - Computer Information Technology
Glendale Community College
High School Diploma -
Glendale High School
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