Edgar Molina
Houston,PA
Summary
As shown by my skills, I would like to say I am good at supporting others if they need help, whether it is with guests, customers, or other coworkers. I pay attention to details, whether something is right or wrong, and I keep it in mind, taking action or speaking depending on what it is. Solving problems is something that I have to deal with when something is wrong, and I take action.
Overview
4
4
years of professional experience
Work History
Personal Shopper
H-E-B
Houston, TX
09.2022 - Current
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Loaded items into carts or bags for customers according to their order requirements.
- Verified that products chosen by customers were in stock and available for pick up.
- Ensured that all perishable food items such as produce were handled properly.
- Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Resolved customer complaints promptly and professionally when necessary.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
- Listened to customer needs to identify and recommend best products and services.
- Asked store associates for help locating missing products.
- Greeted customers and answered product or service questions.
- Notified management of any damaged or expired products found in store.
To Go/Restaurant Busser
Texas Roadhouse
Houston, TX
02.2021 - 08.2021
- Cleared tables to maintain high turnover rate and minimize wait times.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
Education
High School Diploma -
C.E King Highschool
11433 E Sam Houston Pkwy N 05-2023
Some College (No Degree) - Architecture
San Jacinto College
5800 Uvalde RdSkills
- Solving skills
- Clerical support
- Cultural awareness
- Attention to detail
- Patience with others
- Quality assurance
- Collaboration
Languages
English
Full Professional
Spanish
Limited
Timeline
Personal Shopper
H-E-B
09.2022 - Current
To Go/Restaurant Busser
Texas Roadhouse
02.2021 - 08.2021
High School Diploma -
C.E King Highschool
Some College (No Degree) - Architecture
San Jacinto College
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