Edgar Rivero
Ocean City,NJ
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
General Manager of Operations
Impeccable Cleaning
Ocean City, NJ
07.2019 - Current
- Led the research, selection, and implementation of a comprehensive Customer Relationship Management (CRM) system, tailored to meet organizational needs. Successfully managed the integration and ongoing maintenance of the CRM, resulting in improved customer data management, enhanced team efficiency, and a measurable increase in customer satisfaction and retention
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Completed schedules, shift reports, and other business documentation.
Marketing Associate
Ocean City Fiberglass Inc.
Ocean City, NJ
02.2018 - Current
- Edited website content and database to keep information correct and up-to-date.
- Developed marketing strategies and resolved problems to drive sales.
- Performed ongoing analysis to develop and advance future marketing strategies.
- Created customized marketing materials to increase product awareness.
Education
High School Diploma -
Ocean City High School
Ocean City, NJ06.2014
Skills
- Customer Service
- Problem Solving
- Organizational Skills
- Marketing Strategies
- Photography
- Photo Editing
- Video Production
- Video Editing
Languages
Spanish
Native or Bilingual
Timeline
General Manager of Operations
Impeccable Cleaning
07.2019 - Current
Marketing Associate
Ocean City Fiberglass Inc.
02.2018 - Current
High School Diploma -
Ocean City High School
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