Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgar Rivero

Ocean City,NJ

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

6
6
years of professional experience

Work History

General Manager of Operations

Impeccable Cleaning
07.2019 - Current
  • Led the research, selection, and implementation of a comprehensive Customer Relationship Management (CRM) system, tailored to meet organizational needs. Successfully managed the integration and ongoing maintenance of the CRM, resulting in improved customer data management, enhanced team efficiency, and a measurable increase in customer satisfaction and retention
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Completed schedules, shift reports, and other business documentation.

Marketing Associate

Ocean City Fiberglass Inc.
02.2018 - Current
  • Edited website content and database to keep information correct and up-to-date.
  • Developed marketing strategies and resolved problems to drive sales.
  • Performed ongoing analysis to develop and advance future marketing strategies.
  • Created customized marketing materials to increase product awareness.

Education

High School Diploma -

Ocean City High School
Ocean City, NJ
06.2014

Skills

  • Customer Service
  • Problem Solving
  • Organizational Skills
  • Marketing Strategies
  • Photography
  • Photo Editing
  • Video Production
  • Video Editing

Languages

Spanish
Native or Bilingual

Timeline

General Manager of Operations

Impeccable Cleaning
07.2019 - Current

Marketing Associate

Ocean City Fiberglass Inc.
02.2018 - Current

High School Diploma -

Ocean City High School

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Edgar Rivero