Edgar Ruiz
Santa Cruz,CA
Summary
Dynamic professional with a proven track record in fast-paced environments, such as Mc Donalds, where exceptional customer service and cash handling skills enhanced sales potential. Excelled in relationship building and problem-solving, significantly improving customer satisfaction. Skilled in maintaining high cleanliness standards and adept at using various kitchen equipment, underscoring a commitment to quality and safety.
Overview
7
7
years of professional experience
Work History
Cashier
Mc Donalds
Santa Cruz, CA
08.2023 - Current
- Collected payments and provided accurate change.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered phone calls to assist customers with questions and orders.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
Landscaper Worker
Ruiz Hauling
Santa Cruz, CA
02.2018 - 06.2024
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Trimmed or edged around flower beds, walks, or walls.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Decorated gardens, paths and beds with stones or plants.
- Built excellent relationships with customers through friendly, professional conduct.
Cook
Carl Junior
Scotts Valley, CA
02.2021 - 08.2022
- Made meals in accordance with company standards and requirements.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Grilled and deep fried various foods from meats to potatoes.
- Executed proper techniques when preparing menu item ingredients.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Checked quality of food products to meet high standards.
Education
High School Diploma -
Bicentenario
Mexico07-2014
Skills
- Problem-solving
- Expectation setting
- Cash handling
- Relationship building
- Active listening
- Task prioritization
- Decision-making
- Detail-oriented
- Effective communication
Timeline
Cashier
Mc Donalds
08.2023 - Current
Cook
Carl Junior
02.2021 - 08.2022
Landscaper Worker
Ruiz Hauling
02.2018 - 06.2024
High School Diploma -
Bicentenario