Edgardo Aponte

Driven Pest Control Supervisor with a proven track record at Terminix Puerto Rico, enhancing client retention through expert complaint resolution and consultative sales. Skilled in critical thinking and service standard compliance, I excel in translating customer needs into actionable solutions, significantly improving service delivery and customer education. I'm also a Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.