Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Zachary Marshall

Morgan Hill,CA

Summary

-Dedicated service specialist bringing resourcefulness and strong background combined with exceptional customer service and organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.

-Detailed Technician skilled in services. Demonstrating keen sense of skill to every customer. Known for best-in-class work and great problem-solving skills.

Overview

5
5
years of professional experience

Work History

Service Specialist

Fitness 19
Morgan Hill, CA
09.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Crew Member

McDonald's
Ottawa Lake, MI
04.2023 - 06.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Crew Member

McDonald's
Meridian , ID
06.2022 - 11.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Lawn Care Worker

Mike Smith Mechanic
Findlay, OHIO
05.2019 - 04.2020
  • Mowed lawns using walk-behind mowers, riding mowers and edgers.
  • Inspected equipment to ensure proper functioning.
  • Installed new sod or seed for grass growth in areas of the lawn that were damaged or bare.
  • Loaded trailers with freight and secured the cargo for transport.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

Education

Associate of Science - Business

Evergreen Valley College
San Jose, CA
05-2026

High School Diploma -

Liberty Baptist School
San Jose, CA
06-2024

Skills

  • Client Retention Strategies
  • Cross-functional coordination
  • Consultative Sales
  • Call Management
  • Information Security
  • Data Entry
  • Equipment Maintenance
  • Machinery calibration
  • Maintaining security
  • Security checks
  • Trailer Coupling and Uncoupling
  • Safe Driving Practices

Affiliations

  • Playing Sports
  • Running Social Media for Church
  • Fitness
  • Public Speaker
  • Musician

Accomplishments

  • Various Sports awards
  • Vocal and Public Speaking Awards
  • Straight A Honor Roll
  • Private Accelerated Education since First Grade
  • Captain of Sports Team

Timeline

Service Specialist

Fitness 19
09.2023 - Current

Crew Member

McDonald's
04.2023 - 06.2023

Crew Member

McDonald's
06.2022 - 11.2022

Lawn Care Worker

Mike Smith Mechanic
05.2019 - 04.2020

Associate of Science - Business

Evergreen Valley College

High School Diploma -

Liberty Baptist School

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Zachary Marshall