Tracy Ogden
Henderson,NV
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Chicos Fas
02.2015 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Reducing shrinkage through loss prevention strategies.
Shipping Manager
EARTHx Inc.
07.2013 - 12.2020
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
Visual Merchandising Manager
Cold Water Creek
01.2013 - 07.2014
- Enhanced store visual appeal by designing and implementing creative merchandising displays.
- Increased sales revenue by strategically placing high-demand products in visually prominent areas.
- Managed inventory levels for optimal product assortment, ensuring a diverse and appealing store presentation.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Company closed permanently 2014
Store Manager
Charlotte Russe
12.2009 - 01.2012
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Inspired, trained and developed 5 associates into upper management.
Education
High School Diploma -
Analy High School
Sebastopol, CA06.1980
Skills
- Department Oversight
- Store Organization
- Operations Oversight
- Records Management
- Loss Prevention
- Staff Supervision
- Stock Management
- Customer Relations
- POS Systems Operations
- Attention to Detail
- Mentoring and Coaching
Timeline
Assistant Store Manager
Chicos Fas
02.2015 - Current
Shipping Manager
EARTHx Inc.
07.2013 - 12.2020
Visual Merchandising Manager
Cold Water Creek
01.2013 - 07.2014
Store Manager
Charlotte Russe
12.2009 - 01.2012
High School Diploma -
Analy High School
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