Edie Koggerson
San Marcos
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
BB's Tex-Orleans
01.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Learned menu items and daily specials to effectively communicate options to customers.
Server
Dos Rios Mexican Bar and Grill
09.2024 - 01.2025
- Supported team members during peak hours to optimize workflow efficiency.
- Handled cash transactions accurately while adhering to cash handling procedures.
- Engaged with guests to foster a welcoming atmosphere and encourage repeat visits.
- Followed health and safety regulations to maintain compliance in food service environment.
- Served food and beverages promptly with focused attention to customer needs.
Server
Texas Roadhouse
01.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Crew Member
Quick Quack Carwash
07.2021 - 12.2022
- Delivered exceptional customer service by addressing inquiries and ensuring satisfaction during car wash services.
- Operated washing equipment efficiently, maintaining high standards of cleanliness and safety protocols.
- Trained new crew members on operational procedures and best practices for effective workflow.
- Collaborated with team members to streamline processes, reducing wait times for customers.
Education
Cypress Park Highschool
Cypress, TX05-2027
Bachelor of Civil Engineering - Civil Engineering
Texas State University
San Marcos, TX05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Menu memorization
Timeline
Server
BB's Tex-Orleans
01.2025 - Current
Server
Dos Rios Mexican Bar and Grill
09.2024 - 01.2025
Server
Texas Roadhouse
01.2023 - 08.2023
Crew Member
Quick Quack Carwash
07.2021 - 12.2022
Cypress Park Highschool
Bachelor of Civil Engineering - Civil Engineering
Texas State University
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