Edilawit Demelash
Alexandria,VA
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions, Detail-oriented with bringing demonstrated success in transforming challenges into customer satisfaction and have Over 5 years of guest service experience as a shift leader,nurse aid and as server Outgoing overseeing multiple tasks and managing employees successfully and also professional committed to providing outstanding customer service and assistance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Silver Diner Restaurant
08.2023 - Current
Nurse aid (patient caretaker)
Alliance Home health LLC
01.2021 - 07.2023
Manager(shift leader)
Mcdonalds
01.2018 - 01.2020
Education
Bachelor of Science - Physcology
Marymount University
Arlington, VAAssociate of Science - Nursing
North Virginia Community College
Alexandria, VAHigh School -
TC Williams High School
Alexandria, Va01.2020
Skills
- Dilingual(amharic,english)
- Multitasking
- Time management
- Organizing
- Communication
- Strong work ethic
- Hospitality service expertise
- Active listening
- Critical thinking
- Strong organization
- detail oriented
- Excellent Customer service
- Attention to detail
Hobbies and Interests
- Travel (learning different cultures and traditions)
- Learning new things
- Helping people
Honorsandawards
- Liberty club, 5, 2017-2019
- Young life club, 4, 2017-2019
- Ethiopian and Eritrean club, 6, 2017-2019
- NSHSS (National Society High School Scholars), 2, 2018-2019
Certification
Nurse aid
Languages
Amharic
Native or Bilingual
Timeline
Server
Silver Diner Restaurant
08.2023 - Current
Nurse aid (patient caretaker)
Alliance Home health LLC
01.2021 - 07.2023
Manager(shift leader)
Mcdonalds
01.2018 - 01.2020
Nurse aid
Bachelor of Science - Physcology
Marymount University
Associate of Science - Nursing
North Virginia Community College
High School -
TC Williams High School
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