Edilson Portillo
Cockeysville,MD
Summary
Dedicated cashier with strong customer service skills, delivering efficient transaction processing and bilingual communication. Committed to enhancing customer satisfaction and supporting team collaboration.
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's
05.2025 - 04.2026
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new team members on operational procedures and customer service standards.
- Responded to customer inquiries and resolved concerns effectively, ensuring satisfaction.
- Assisted co-workers with any help needed when available.
Education
High School Diploma -
Dulaney High School
Timonium MD05.2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Order taking
- Bilingual
Accomplishments
- Trained and mentored 3 employees.
- Resolved product issue through consumer testing.
- Achieved Employee of the Month through effectively staying on task and being a team player..
Languages
Spanish
Native or Bilingual
Timeline
Cashier
McDonald's
05.2025 - 04.2026
High School Diploma -
Dulaney High School