Professional Summary
Overview
Work History
Education
Skills
Timeline

Edimar Gonzalez

PORCELAIN AND CERAMIC TILES
Houston,TX
3
years of professional experience

Dynamic customer service professional skilled in implementing quality assurance standards. Committed to fostering team collaboration and providing tailored solutions, ready to enhance customer satisfaction and drive business growth.

Work History

Costumer Service

10 Months
PORCELAIN AND CERAMIC TILES | 02.2023 - 12.2023
  • Implemented new quality assurance and customer service standards.
  • Delivered outstanding customer service to ensure repeat business and referrals.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Providing advice by offering examples and highlighting the differences between products based on the clients needs.

Customer Service Representative

1 Year 10 Months
Mi Querencia Bakery and Pastry Shop | 01.2021 - 11.2022
  • Provided exceptional customer service, resolving inquiries and complaints effectively.
  • Managed cash register operations, ensuring accurate transactions and balanced drawers.
  • Assisted in product displays and merchandising to enhance customer engagement.
  • Collaborated with team members to maintain a clean and organized workspace.

Education

GAS ENGINEER - Engineering

U.N.E.R.M.B | VENEZUELA | 08-2013

Skills

Retail sales customer service
Customer service best practices
Customer service and assistance
Customer service skills

Timeline

Costumer Service

PORCELAIN AND CERAMIC TILES
02.2023 - 12.2023Read More

Customer Service Representative

Mi Querencia Bakery and Pastry Shop
01.2021 - 11.2022Read More

U.N.E.R.M.B

GAS ENGINEER from Engineering
Read More
Edimar Gonzalez