Dynamic customer service professional skilled in implementing quality assurance standards. Committed to fostering team collaboration and providing tailored solutions, ready to enhance customer satisfaction and drive business growth.
Work History
Costumer Service
10 Months
PORCELAIN AND CERAMIC TILES | 02.2023 - 12.2023
Implemented new quality assurance and customer service standards.
Delivered outstanding customer service to ensure repeat business and referrals.
Promoted exceptional customer service by engaging clients on sales floor.
Providing advice by offering examples and highlighting the differences between products based on the clients needs.
Customer Service Representative
1 Year 10 Months
Mi Querencia Bakery and Pastry Shop | 01.2021 - 11.2022
Provided exceptional customer service, resolving inquiries and complaints effectively.
Managed cash register operations, ensuring accurate transactions and balanced drawers.
Assisted in product displays and merchandising to enhance customer engagement.
Collaborated with team members to maintain a clean and organized workspace.