Edison Adriano
Minneapolis,MN
Summary
Responsible and organized individual with customer service experience in dynamic, fast-paced environments for 4 years. Skilled in teamwork, addressing customer needs, and maintaining a professional and friendly attitude under pressure. Interested in developing in the field of event assistance and coordination, bringing strong service, communication, and operational support skills.
Overview
4
4
years of professional experience
Work History
Server Assistant
Jester Concepts
Minneapolis, MN
08.2024 - Current
- Coordinated timely delivery of food and beverages to serving staff, optimizing workflow and service efficiency.
- Implemented cleaning and organizational protocols in dining area to promote a welcoming environment.
- Coordinated efforts with kitchen team to refine and expedite order fulfillment workflows.
- Managed rapid adjustments to priorities in response to fluctuating service demands, maintaining workflow continuity.
Server Assistant
Morton's Steakhouse
Manhattan, NY
02.2022 - 07.2024
- Implemented and maintained cleanliness standards in dining areas to promote a pleasant atmosphere for customers.
- Implemented training sessions for new team members, emphasizing adherence to operational procedures and commitment to service excellence.
- Executed table bussing and tray handling tasks to ensure seamless dining experiences for guests.
- Enhanced dining experience by collaborating with servers to ensure timely drink refills, condiment availability, and prompt resolution of customer issues.
Education
International Institution of Minnesota
Minneapolis, MNHigh School Diploma -
Academia Naval Almirante Illingworth
Guayaquil, Ecuador02-2017
Skills
- Customer service
- Positive attitude
- Organization
- Fluent in Spanish
- Problem-solving
- Adaptability
- Teamwork
- Emotional intelligence
Timeline
Server Assistant
Jester Concepts
08.2024 - Current
Server Assistant
Morton's Steakhouse
02.2022 - 07.2024
International Institution of Minnesota
High School Diploma -
Academia Naval Almirante Illingworth