Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edita Kaziunas

Monee,IL

Summary

Motivated, intelligent and outgoing customer service professional with a strong history of client satisfaction. Customer attentive, positive, energetic committed to the highest levels of service quality and operational efficiency.

Overview

34
34
years of professional experience

Work History

Sales Associate

TJX Companies
Tinley Park, Illinois
10.2016 - Current

Provide customer service to customers, recommend products, and stock merchandise.

  • Provided exceptional customer service to enhance shopping experience.
  • Maintained organized sales floor and ensured product displays were appealing.

Dispatcher

Auto Cruise INC
Monee, Illinois
09.2008 - 09.2016

Prepare and administer scheduling assignments for the transportation of FAK (freight of all kinds) via semi-tractor trailer to regional destinations.

  • Manage driver communication via wireless phones, coordinating route instructions and re-routing for traffic and weather problems.
  • Provide a high level of customer service, answer customer questions and inform customers of transportation delays.

Chief Inspector

Lithuanian Customs Department of Kaunas Customs
Kaunas, Lithuania
03.1992 - 08.1999

Provided leadership, training and direction to a team of 12 inspectors in evaluating packages, luggage and paperwork to prevent the passage of prohibited or illegal persons and items.

  • Utilized sharp observations and analytical skill, as well as detailed knowledge of agency requirements, to properly classify items of as acceptable/unacceptable.
  • Screened documents and passports for incomplete and inaccurate information, along with compliance to regulations, and made decisions for approval/rejection of persons and items.

Education

High School Diploma -

Kaunas High School #32
Lithuania
05-1987

Some College (No Degree) - Economics

Kanuas Higher School of Economics
Lithuania

Skills

  • Customer Service
  • Meeting Deadlines and Quality Goals
  • Manual and Computerized Record Keeping
  • Interpersonal Communication and Rapport
  • Problem Solving
  • Building Customer Loyalty and Retention
  • Handling Complaints and Concerns
  • Training and Leading Service Personnel

Timeline

Sales Associate

TJX Companies
10.2016 - Current

Dispatcher

Auto Cruise INC
09.2008 - 09.2016

Chief Inspector

Lithuanian Customs Department of Kaunas Customs
03.1992 - 08.1999

High School Diploma -

Kaunas High School #32

Some College (No Degree) - Economics

Kanuas Higher School of Economics
Edita Kaziunas