Edith Estrada
Dallas,Tx
Summary
My objective is to utilize the skills I have learned to ensure a good job and provide hard work for personal and company growth.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Domino Dental
Dallas, TX
04.2022 - 04.2026
- Greeted visitors and directed them to appropriate departments.
- Managed phone calls, routing inquiries to relevant staff members.
- Scheduled appointments and maintained updated calendars for personnel.
Billing Coordinator
Westmoreland Heights Dental
04.2014 - 07.2018
- Processed patient billing and insurance claims efficiently for dental services.
- Submitted claims to insurance companies.
- Submitted appeals on behalf of patients for denied claims.
- Managed accounts receivable and tracked payment statuses regularly.
- Coordinated with dental staff to verify accurate patient information and services rendered.
- Responded to patient inquiries about billing and insurance coverage promptly.
- Verified insurance information prior to appointment booking.
- Handled rescheduling requests while maintaining organized records of all changes.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Worked collaboratively with other team members to meet departmental goals.
- Managed phone calls, routing inquiries to relevant staff members.
- Scheduled appointments and maintained updated calendars for personnel.
- Handled incoming and outgoing mail efficiently.
- Maintained front desk area, ensuring a welcoming environment for guests.
Education
High School -
J.F Kimball High School
Skills
- Appointment Scheduling
- Reception Management
- Client relations
- Patient Management
- Insurance Verification
- Payment Processing
- Office Management
- Records Management
- Supply Management
- Correspondence
- Appointment scheduling
Awards
Employee of the month, 06/21/15, Employee of the month for 3 consecutive months.
Languages
- English, Proficient
- Spanish, Proficient
Timeline
Front Desk Receptionist
Domino Dental
04.2022 - 04.2026
Billing Coordinator
Westmoreland Heights Dental
04.2014 - 07.2018
High School -
J.F Kimball High School