Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edith Iniguez

Round Rock

Summary

Detail-oriented Service Operations Coordinator with 7+ years of experience in dispatch, scheduling, and service workflow management across HVAC, plumbing, electrical, and mechanical trades. Skilled in Service-Titan, technician coordination, vendor management, and client communication. Recognized for improving operational efficiency, maintaining compliance with safety/quality standards, and building strong relationships with customers and cross-functional teams. Bilingual in English and Spanish.

Overview

7
7
years of professional experience

Work History

Dispatcher Coordinator

Brandt Comp Inc.
03.2025 - Current
  • Coordinated daily scheduling and dispatch for multi-trade service teams.
  • Utilized Service-Titan for work orders, routing, and technician communication.
  • Managed on-call coverage, prioritized escalations, and maintained documentation.
  • Collaborated with plumbing, HVAC, boiler, and electrical departments.

Service Coordinator Supervisor

Quinn Company
10.2022 - 03.2025
  • Supervised service scheduling and maintenance for hydraulic/machining equipment.
  • Directed workflows for repairs, parts procurement, and technician assignments.
  • Built supplier/vendor partnerships to reduce downtime.
  • Monitored costs and supported budgeting processes.
  • Improved service response times and client satisfaction.

Receiving Administrator Lead

Marvin Engineering Co.
05.2018 - 09.2022
  • Oversaw receiving operations and coordinated service/maintenance support.
  • Scheduled technicians ensured tool/part availability and maintained compliance.
  • Prepared service and cost reports for leadership and billing.
  • Supported vendor negotiations and inventory management.

Education

A.A. - Psychology

Central Arizona College
Coolidge, AZ
10.2022

Skills

  • Service Dispatch & Scheduling (ServiceTitan)
  • Multi-trade Coordination (HVAC, Plumbing, Electrical, Mechanical)
  • Customer & Vendor Communication
  • Workflow Optimization & Process Improvement
  • Budgeting, Reporting & Cost Control
  • Microsoft Office Suite (Excel, Outlook, Word)
  • Bilingual: English & Spanish

Timeline

Dispatcher Coordinator

Brandt Comp Inc.
03.2025 - Current

Service Coordinator Supervisor

Quinn Company
10.2022 - 03.2025

Receiving Administrator Lead

Marvin Engineering Co.
05.2018 - 09.2022

A.A. - Psychology

Central Arizona College

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