EDITH LAFRANCE
Saint Gabriel,LA
Summary
Dynamic 911 Dispatcher with proven expertise at Plaquemines Parish Government, excelling in high-pressure environments. Skilled in EMS dispatch and critical thinking, ensuring rapid response and effective communication. Recognized for enhancing incident documentation and fostering collaboration, demonstrating dependability and exceptional multitasking abilities. Committed to delivering outstanding support to first responders.
Overview
35
35
years of professional experience
Work History
911 Dispatcher
Plaquemines Parish Givernment
Belle Chasse, LA
08.1990 - 09.2025
- Oversaw emergency call monitoring to guarantee precise and prompt dispatch responses.
- Managed communication systems to ensure timely relay of critical information to first responders.
- Facilitated documentation of incident details to enhance record-keeping efficiency.
- Facilitated support during high-pressure situations while ensuring calm and focused communication.
Breakfast Attendant
WESTAY SUITES BELLE CHASSE
BELLE CHASSE
05.2012 - 2020
- Executed preparation and presentation of breakfast items in alignment with hotel standards.
- Maintained cleanliness and organization of dining area during service hours.
- Facilitated guest support by addressing dietary needs and offering tailored menu recommendations.
- Oversaw food inventory levels and communicated shortages to management.
- Ensured equipment cleanliness by maintaining coffee machines and toasters.
- Facilitated collaboration with kitchen staff to optimize timely food delivery during breakfast service.
Education
High School Diploma -
PORT SULPHUR HIGH SCHOOL
Port Sulphur Skills
Works Well Under Pressure
Active listening
Critical thinking
Computer skills
EMS dispatch
Emergency medical instruction
Map reading
Computer-based dispatch systems
Multitasking and prioritization
Dependable and responsible
Flexible schedule
Radio frequencies monitoring
Dispatch coordination
Telephone etiquette
Timeline
Breakfast Attendant
WESTAY SUITES BELLE CHASSE
05.2012 - 2020
911 Dispatcher
Plaquemines Parish Givernment
08.1990 - 09.2025
High School Diploma -
PORT SULPHUR HIGH SCHOOL