Summary
Overview
Work History
Education
Skills
Timeline
Generic

EDITH LAFRANCE

Saint Gabriel,LA

Summary

Dynamic 911 Dispatcher with proven expertise at Plaquemines Parish Government, excelling in high-pressure environments. Skilled in EMS dispatch and critical thinking, ensuring rapid response and effective communication. Recognized for enhancing incident documentation and fostering collaboration, demonstrating dependability and exceptional multitasking abilities. Committed to delivering outstanding support to first responders.

Overview

35
35
years of professional experience

Work History

911 Dispatcher

Plaquemines Parish Givernment
Belle Chasse, LA
08.1990 - 09.2025
  • Oversaw emergency call monitoring to guarantee precise and prompt dispatch responses.
  • Managed communication systems to ensure timely relay of critical information to first responders.
  • Facilitated documentation of incident details to enhance record-keeping efficiency.
  • Facilitated support during high-pressure situations while ensuring calm and focused communication.

Breakfast Attendant

WESTAY SUITES BELLE CHASSE
BELLE CHASSE
05.2012 - 2020
  • Executed preparation and presentation of breakfast items in alignment with hotel standards.
  • Maintained cleanliness and organization of dining area during service hours.
  • Facilitated guest support by addressing dietary needs and offering tailored menu recommendations.
  • Oversaw food inventory levels and communicated shortages to management.
  • Ensured equipment cleanliness by maintaining coffee machines and toasters.
  • Facilitated collaboration with kitchen staff to optimize timely food delivery during breakfast service.

Education

High School Diploma -

PORT SULPHUR HIGH SCHOOL
Port Sulphur

Skills

Works Well Under Pressure

Active listening

Critical thinking

Computer skills

EMS dispatch

Emergency medical instruction

Map reading

Computer-based dispatch systems

Multitasking and prioritization

Dependable and responsible

Flexible schedule

Radio frequencies monitoring

Dispatch coordination

Telephone etiquette

Timeline

Breakfast Attendant

WESTAY SUITES BELLE CHASSE
05.2012 - 2020

911 Dispatcher

Plaquemines Parish Givernment
08.1990 - 09.2025

High School Diploma -

PORT SULPHUR HIGH SCHOOL
EDITH LAFRANCE