Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Edith Ortega

Chicago,IL

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, experienced at Mr. Gees as a Cashier. Proven ability to enhance customer loyalty through exceptional service and effective problem resolution. Skilled in cash handling and fostering positive relationships, contributing to increased sales and a welcoming environment.

Overview

5
5
years of professional experience

Work History

Cashier

Mr. Gees
01.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Assistant

Ramirez Painting and Decor
08.2020 - 01.2022
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Enhanced team collaboration, implementing centralized digital platform for document sharing and communication.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Education

Health Science - Health Systems Management

North Park University
Chicago, IL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Mr. Gees
01.2022 - Current

Assistant

Ramirez Painting and Decor
08.2020 - 01.2022

Health Science - Health Systems Management

North Park University

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Edith Ortega