Edith Rodriguez
Austin,,Texas
Summary
Attentive and dependable customer service professional with hands-on experience in fast-paced restaurant settings. Strong communicator with a proven ability to anticipate guest needs, manage competing priorities, and build lasting customer relationships. Eager to return to the service industry and contribute to a positive dining experience.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server
Truluck's
Austin, Texas
09.2022 - 11.2024
- Provided attentive, personable service in a high-volume dining environment while managing multiple tables efficiently
- Demonstrated strong menu knowledge to guide guests through food and beverage options and accommodate dietary needs and preferences
- Uphold food safety standards by handling beverages and ingredients properly.
- Collaborate with the team to ensure efficient floor operations and contribute to a positive customer experience.
- Tailor onsite training for new team members depending on their experience and knowledge level.
Paralegal
Thomas J. Henry Law Firm
Austin, Texas
08.2024 - 01.2026
- Served as a primary point of contact for clients, communicating with empathy and discretion during stressful situations.
- Maintained meticulous case records and documentation, ensuring accuracy and completeness in all client files and correspondence.
- Handled multiple active matters at once while staying organized and responsive to changing priorities.
- Ability to handle highly confidential information with professionalism and integrity.
- Able to work under pressure and adhere to deadlines.
Education
Associate of Applied Science - Paralegal Studies
Austin Community College
Austin, Texas, TX05-2025
Skills
- Toast POS
- Customer Service
- Food Safety Procedures
- Communication
- Organization
- Team Player
Certification
Texas Food Handler Safety
Timeline
Paralegal
Thomas J. Henry Law Firm
08.2024 - 01.2026
Server
Truluck's
09.2022 - 11.2024
Associate of Applied Science - Paralegal Studies
Austin Community College