Edith Schley
Harlingen,TX
Summary
Collaborative Lead Sales Associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with 12 years of extensive experience coordinating sales teams and supporting upper management.
Overview
20
20
years of professional experience
Work History
Sales Consultant Representative
AT&T Wireless
Harlingen, TX
12.2023 - Current
- Ensured compliance with all relevant regulations pertaining to sales operations.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Organized store by returning merchandise to proper areas and restocked displays.
- Created successful strategies to develop and expand customer sales.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided customer service and support to clients regarding their inquiries and complaints.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Retail Sales Consultant
T-Mobile
Harlingen, TX
08.2020 - 11.2023
- Used product knowledge to suggest items to match client needs.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Processed online orders for delivery or pickup at retail location.
- Provided product knowledge to customers on merchandise features, benefits, and quality.
- Utilized strong customer service skills to meet and exceed sales goals [Number]%.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Sales Lead
Sprint
Harlingen, TX
03.2004 - 08.2020
- Provided training sessions for new employees on sales techniques, procedures.
- Shared product knowledge to suggest merchandise and services to customers.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Identified opportunities to improve processes related to the sale of products or services.
Skills
- Customer Retention
- Process Improvement
- Account Servicing
- Lead Prospecting
- Extensive Customer Service Relations
- Administrative Assistant
- Problem Solving
- Sales Closing
Timeline
Sales Consultant Representative
AT&T Wireless
12.2023 - Current
Retail Sales Consultant
T-Mobile
08.2020 - 11.2023
Sales Lead
Sprint
03.2004 - 08.2020
Similar Profiles
Alexander TothAlexander Toth
Sales Associate at AT&T WirelessSales Associate at AT&T Wireless
Adena PompaAdena Pompa
Customer Service Representative at AT&T WirelessCustomer Service Representative at AT&T Wireless
Gerald BlanchetteGerald Blanchette
Project/Program Manager at AT&T WirelessProject/Program Manager at AT&T Wireless
Dylan TelkampDylan Telkamp
Customer Loyalty Specialist at AT&T WirelessCustomer Loyalty Specialist at AT&T Wireless
Rebeca SanchezRebeca Sanchez
Sales Associate at Kohl'sSales Associate at Kohl's