Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Edith Scott

Southfield,MI

Summary

Reliable Store Manager with over 10 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

18
18
years of professional experience

Work History

Store Manager

CVS Pharmacy
Detroit, MI
01.2017 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Created weekly work schedules for store personnel.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Shift Supervisor, Rx

CVS Pharmacy
Detroit, MI
08.2006 - 12.2016
  • Resolved customer complaints in a timely manner;.
  • Trained new personnel on store policies, procedures, and processes;.
  • Maintained compliance with state and federal drug laws.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Verified accuracy of medication orders and entered data into pharmacy system.

Intern

St. John Health System
Detroit, MI
05.2009 - 08.2009
  • Performed patient intake duties, including taking vital signs and medical histories.
  • Assisted physicians with examinations and procedures.
  • Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
  • Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.

Education

Associate of Science - General Studies

Wayne County Community College District
Detroit, MI
05-2008

High School Diploma -

Martin Luther King Jr. High School
Detroit, MI
06-2004

Skills

  • Retail Inventory Management
  • Store Merchandising
  • Employee Training
  • Shift Scheduling
  • Payroll Management
  • Customer Service Management
  • Recruitment and Hiring

Accomplishments

  • Phi Theta Kappa
  • CVS Paragon Recipient
  • National Honor Society

Affiliations

  • Senior Citizen Day Volunteer
  • Girl Scouts Troop Leader
  • Forgotten Harvest Volunteer

References

References available upon request.

Timeline

Store Manager

CVS Pharmacy
01.2017 - Current

Intern

St. John Health System
05.2009 - 08.2009

Shift Supervisor, Rx

CVS Pharmacy
08.2006 - 12.2016

Associate of Science - General Studies

Wayne County Community College District

High School Diploma -

Martin Luther King Jr. High School

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Edith Scott