Geidelys Serrano
Lakeland,FL
Summary
Friendly and motivated individual with exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and develop new skills. Dedicated to providing excellent service in professional environments.
Overview
1
1
year of professional experience
1
1
Certificate
Work History
Receptionist
Amethyst Aesthetics Beauty Clinic
2023.02 - 2023.12
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Collaborated with team members to promote a harmonious work environment and deliver outstanding service.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Polk State College Collegiate High School
Lakeland, FL05.2025
Associate of Arts - Nursing
Polk State College
Lakeland, FL05.2025
Skills
- Appointment Scheduling
- Customer Service
- Team Collaboration
- Customer and client relations
- Excellent Communication
- Team building
- Time Management
- Multitasking
- Problem-solving
- Organized
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- BLS Certification, American Heart Association
Timeline
Receptionist
Amethyst Aesthetics Beauty Clinic
2023.02 - 2023.12
High School Diploma -
Polk State College Collegiate High School
Associate of Arts - Nursing
Polk State College
- BLS Certification, American Heart Association
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