Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edmarie Agosto

Apopka

Summary

Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Associate Banker

JPMorgan Chase
04.2022 - Current
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
  • Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.

Teller

Wells Fargo
05.2019 - 03.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Education

Seminole State College of Florida
Sanford, FL

High School Diploma -

Lake Brantley High School
Altamonte Springs, FL
05-2018

Skills

  • Customer service
  • Due diligence
  • Analytical thinking
  • Risk management policies
  • Analyzing data
  • Teamwork and collaboration
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Associate Banker

JPMorgan Chase
04.2022 - Current

Teller

Wells Fargo
05.2019 - 03.2022

Seminole State College of Florida

High School Diploma -

Lake Brantley High School

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