Edna Dee

• Trained new team members by relaying information on company procedures and safety requirements.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Conducted regular reviews of operations and identified areas for improvement.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Developed effective improvement plans in alignment with goals and specifications.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Assisted clients in selecting and purchasing clothing, accessories, and home decor items to suit their personal style and preferences
• Developed and maintained strong relationships with clients to ensure exceptional service and repeat business
• Elevated the shopping experience by providing personalized recommendations, styling advice, and fashion insights
• Stayed current with fashion trends, industry news, and emerging brands to provide informed recommendations and keep clients up-to-date with the latest styles
• Averaged 700 picks per day to provide excellent customer satisfaction

Managed executive's calendar, scheduling appointments and coordinating meetings, resulting in improved efficiency and time management.

• Organized and maintained electronic and physical filing systems, ensuring easy retrieval and accessibility of important documents.
• Liaised with clients and vendors, providing exceptional customer service and resolving inquiries, resulting in strengthened business relationships.
• Prepared and proofread correspondence, reports, and presentations, ensuring accuracy and maintaining a high standard of professionalism.
• Assisted in budget tracking and financial record-keeping, contributing to the overall financial health and stability of the organization.
• Managed 50+volunteers for charity events, maintained rotating volunteer schedules, provided detailed feedback and job performance reviews, performed new hire training, and coordinated volunteer recruitment events

• Effectively managed household operations, overseeing the maintenance and organization of all aspects of the home including cleaning, repairs, renovations, and inventory management.
• Provided exceptional personal assistance to employer, including managing appointments, travel arrangements, and personal finances.
• Developed and maintained strong relationships with vendors, contractors, and service providers to ensure top quality services and competitive pricing.
• Implemented and maintained highly organized filing and documentation systems for important household and personal documents.