EDNA M. REED
Detroit
Summary
Highly motivated job seeker with a strong focus on hospitality skills, seeking employment with a reputable company prioritizing exceptional guest experiences. Committed to contributing to a well-established organization, leveraging expertise in creating positive and long-lasting interactions with customers. Excited to join a team valuing the importance of delivering outstanding service and aiming to exceed customer expectations.
Overview
30
30
years of professional experience
Work History
Guest Services
DOUBLETREE HOTEL AND RESORTS
Michigan
06.1998 - Current
- Laundry department Management
- Guest lobby Attendant
- Housekeeping Attendant
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas
- Washed walls, ceiling, and woodwork
- Prepared sample rooms for sales meetings
- Changed beds and mattresses covers, and remakes beds after guest checkout
- Replenished supplies, such as drinking glasses, writing supplies, and bathroom items
- Prepared and delivered food trays
- Took orders and relayed order to kitchen and serving counter to be filled
Teacher/Lunch Aide
Dixon Elementary School
Michigan
01.1995 - 06.1998
- Aided children in daily learning activities
- Secretarial duties
- Assisted in the planning of various school activities
Education
General Education -
Cooley High School
Michigan06.1975
Skills
- Customer Service
- Relations
- Guest Services
- Food and Beverage
- Catering Management
- Sanitation
- Safety
- Adherence
- Honest
- Dependable
- Dedicated
Awards
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Skills And Qualities
- Customer Service
- Relations
- Guest Services
- Food and Beverage
- Catering Management
- Sanitation
- Safety Adherence
- Honest
- Dependable
- Dedicated
Timeline
Guest Services
DOUBLETREE HOTEL AND RESORTS
06.1998 - Current
Teacher/Lunch Aide
Dixon Elementary School
01.1995 - 06.1998
General Education -
Cooley High School