EDNA M. REED
Detroit
Summary
Highly motivated job seeker with a strong focus on hospitality skills, seeking employment with a reputable company prioritizing exceptional guest experiences. Committed to contributing to a well-established organization, leveraging expertise in creating positive and long-lasting interactions with customers. Excited to join a team valuing the importance of delivering outstanding service and aiming to exceed customer expectations.
Overview
30
30
years of professional experience
Work History
Guest Services
DOUBLETREE HOTEL AND RESORTS
06.1998 - Current
- Laundry department Management
- Guest lobby Attendant
- Housekeeping Attendant
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas
- Washed walls, ceiling, and woodwork
- Prepared sample rooms for sales meetings
- Changed beds and mattresses covers, and remakes beds after guest checkout
- Replenished supplies, such as drinking glasses, writing supplies, and bathroom items
- Prepared and delivered food trays
- Took orders and relayed order to kitchen and serving counter to be filled
Teacher/Lunch Aide
Dixon Elementary School
01.1995 - 06.1998
- Aided children in daily learning activities
- Secretarial duties
- Assisted in the planning of various school activities
Education
General Education -
Cooley High School
Michigan06.1975
Skills
- Customer Service
- Relations
- Guest Services
- Food and Beverage
- Catering Management
- Sanitation
- Safety
- Adherence
- Honest
- Dependable
- Dedicated
Awards
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Skills And Qualities
- Customer Service
- Relations
- Guest Services
- Food and Beverage
- Catering Management
- Sanitation
- Safety Adherence
- Honest
- Dependable
- Dedicated
Timeline
Guest Services
DOUBLETREE HOTEL AND RESORTS
06.1998 - Current
Teacher/Lunch Aide
Dixon Elementary School
01.1995 - 06.1998
General Education -
Cooley High School
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