Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Edna Ortiz
New Haven
Work Preference
Summary
Knowledgeable Case Manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Teacher
Townshend Elementary School
Townshend, VT
07.2022 - 07.2025
- Developed engaging lesson plans to enhance student understanding and retention of core subjects.
- Implemented differentiated instruction strategies to meet diverse learning needs of students.
- Fostered a positive classroom environment promoting respect, collaboration, and active participation.
- Collaborated with colleagues to design interdisciplinary projects that integrated multiple subject areas.
- Utilized assessment tools to evaluate student progress and tailor instructional approaches accordingly.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Shifted between formal and informal methods of teaching to keep students engaged.
Tutor
Brattleboro Retreat
Brattleboro, VT
01.2021 - 02.2022
- Developed individualized learning plans tailored to student needs.
- Facilitated engaging tutoring sessions in various subjects, enhancing student understanding.
- Monitored student progress and provided constructive feedback to promote growth.
- Collaborated with educators to align tutoring strategies with curriculum objectives.
- Mentored new tutors on best practices and effective instructional techniques.
- Implemented innovative teaching methods to improve student engagement and retention.
Paraeducator, Inclusion Classroom
Green Street School
Brattleboro, VT
09.2020 - 12.2021
- Supported instructional activities under teacher guidance to enhance student learning experiences.
- Implemented classroom management strategies to foster a positive and productive learning environment.
- Led small group sessions to reinforce key concepts and improve students' understanding of curriculum content.
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Monitored student classroom and outdoors activities to promote student safety.
- Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Fostered positive relationships with students, families, and colleagues by exhibiting a caring demeanor and maintaining open lines of communication.
Paraeducator, Behavior Therapist
Worcester County Public Schools
Worcester, MA
09.2014 - 08.2020
- Supported classroom management by facilitating small group activities and providing one-on-one assistance to students.
- Monitored student progress and behavior, providing timely feedback to inform instructional adjustments.
- Implemented behavioral strategies to promote positive interactions among students, fostering an inclusive learning environment.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
- Implemented data-driven strategies to track and improve student behavior and engagement.
- Increased parent involvement in therapy sessions, fostering a supportive home environment.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Documented behaviors, implemented interventions, and treatment results.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Took part in professional development workshops to boost skills
Case Manager
Worcester Community Action Council Inc.
Worcester, MA
11.2011 - 09.2014
- Coordinated services across multiple agencies to ensure holistic support for clients.
- Implemented individualized service plans, tracking progress towards client goals and outcomes.
- Conducted regular follow-ups with clients to monitor progress and adjust plans as needed.
- Provided crisis intervention support, effectively resolving urgent client issues and concerns.
- Served as liaison between clients and service providers, advocating for their needs while fostering collaborative relationships.
- Maintained detailed client records, ensuring accurate documentation of progress and compliance with program requirements.
- Empowered clients to achieve self-sufficiency by providing guidance on goal setting and skill development.
- Provided compassionate support to clients during challenging times, offering guidance on coping strategies and stress reduction techniques.
- Conducted regular case reviews, identifying areas of improvement and adjusting strategies as needed for optimal results.
- Acted as mandatory reporter of abuse.
- Interviewed applicants for services and supported application completion as necessary.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Participated in community events to promote services and engage with public.
- Conducted outreach activities to engage local stakeholders in programs.
Education
Bachelor of Arts - Psychology
Ashford University
Clinton, IA*Certification - Human Services
Quinsigamond Community College
Worcester, MASkills
- Classroom management
- Critical thinking
- Lesson planning
- Behavior management
- Positive role model and mentor
- Community involvement
- Student-centered learning
- Student assessment
- Curriculum development
- Special needs students
- Empathy and patience
- Social-emotional learning training
- FLUENT IN Spanish
Timeline
Teacher
Townshend Elementary School
07.2022 - 07.2025
Tutor
Brattleboro Retreat
01.2021 - 02.2022
Paraeducator, Inclusion Classroom
Green Street School
09.2020 - 12.2021
Paraeducator, Behavior Therapist
Worcester County Public Schools
09.2014 - 08.2020
Case Manager
Worcester Community Action Council Inc.
11.2011 - 09.2014
Bachelor of Arts - Psychology
Ashford University
*Certification - Human Services
Quinsigamond Community College