Dedicated phlebotomist with extensive experience at Grifols Biomat, excelling in donor care and safety compliance. Proven ability to train staff and enhance customer engagement, fostering repeat donations. Skilled in maintaining accurate records and prioritizing tasks, ensuring a seamless blood collection process while upholding HIPAA confidentiality standards.
•Recorded donor information and tracked vital statistics in EMR system.
•Handled incoming calls and managed appointment scheduling.
•Prioritized donor safety and comfort while executing venipuncture procedures.
•Conducted training for new staff on patient care standards and safety protocols.
•Ensured compliance with safety standards throughout blood collection activities.
•Accurately maintained records of donor information and collection data.
•Delivered outstanding donor care, fostering repeat donations and improving overall experience.
•Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
records.
03/2023: Certificate of Completion Clinical Medical Assistant
11/2022: Certified Phlebotomist
01/2013: Certified Nurse Aide