Edreka Riggins
BROOKLYN,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Lenox Hill Radiology
03.2023 - Current
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Balanced deposits and credit card payments each day.
Pharmacy Technician
Walgreen's Pharmacy
06.2022 - 03.2023
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Crew Trainer
Shake Shack
08.2019 - 03.2022
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Associate of Science - Health Sciences
Queensborough Community College
Oakland Gardens, NY02-2019
Skills
- Check-in coordination
- Patient greeting
- System updates
- Onsite tours
- Workflow optimization
Timeline
Patient Service Representative
Lenox Hill Radiology
03.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
06.2022 - 03.2023
Crew Trainer
Shake Shack
08.2019 - 03.2022
Associate of Science - Health Sciences
Queensborough Community College
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