Edriel Jana Soriano
El Cajon ,CA
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at Chipotle and Jack in the Box. Excelled in issue resolution and maintaining high accuracy in transactions, significantly minimizing discrepancies. Demonstrates exceptional work ethic, reliability, and a commitment to customer service excellence, ensuring positive customer feedback and enhanced sales outcomes.
Overview
2025
2025
years of professional experience
Work History
Cashier
Jack in the Box
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Chipotle
10.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Medical Assistant
UEI College
Chula Vista, CA05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Issue resolution
Timeline
Cashier
Chipotle
10.2022 - 07.2024
Cashier
Jack in the Box
Medical Assistant
UEI College
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