Dynamic and dedicated cashier with proven expertise at Marshalls & HomeGoods, delivering exceptional customer service and fostering strong customer relationships. Skilled in cash handling and transaction accuracy, I excel in fast-paced environments while maintaining integrity and a positive attitude. Bilingual communicator committed to enhancing customer experiences and driving repeat business.
Hi, I’m
Eduarda Ferreira
Delran,NJ
Summary
Overview
3
years of professional experience
Work History
Marshalls & HomeGoods
Cashier
07.2022 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Saint Peter's UniversityJersey City, NJ
Bachelor Of Medical Biology from Biology
University Overview
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Customer relations
- Written and verbal communication
- Order taking
- Payment processing
- Product restocking
- Merchandise restocking
- Cash drawer balancing
- Staff training
- Refund handling
- ID verification
- Order packaging
- Returns processing
- Gift card handling
- Receipt handling
- Honest and dependable
- Bilingual
Languages
Portuguese
Full Professional
Timeline
Cashier
Marshalls & HomeGoods
07.2022 - Current
Saint Peter's University
Bachelor Of Medical Biology from Biology
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