Eduardo Cardenas
Chicago,IL
Summary
Dedicated professional with strong customer service skills, ensuring satisfaction and compliance with safety standards. Committed to maintaining confidentiality and providing exceptional support in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reception Technician
CSL Plasma
Chicago, IL
08.2025 - Current
- Assisted in processing donor registrations and maintaining accurate records
- Adapted quickly to changing priorities while maintaining focus on quality service
- Maintained confidentiality of sensitive information by adhering to strict data protection policies and procedures.
- Monitored equipment functionality to ensure compliance with safety standards
- Provided exceptional customer service, addressing donor inquiries and concerns
Team Member
Whole Foods Market Inc
Chicago, IL
10.2024 - 03.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store displays to ensure appealing visual presentation.
- Collaborated with team members to optimize inventory management and stock replenishment processes.
- Executed store opening and closing procedures, ensuring compliance with operational standards.
- Learned all required tasks quickly to maximize performance.
Crew Member
Dunkin' Brands
Chicago, IL
06.2021 - 03.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
- Maintained cleanliness and organization of work area, adhering to health and safety protocols.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service delivery.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills and commitment to service excellence.
- Became familiar with products to answer questions and make suggestions.
Education
EMS EMT
Malcolom X College
Chicago, ILGED -
City Colleges of Chicago
Chicago, ILSkills
- Confidentiality
- Time management
- Phone etiquette
- patient care
- safety compliance
- documentation
- vital sign monitoring
- BLS airway management
- CPR & AED operations
- communication with other healthcare providers
- trauma care & bleeding control
- de-escalation
Certification
NREMT
ACS STOP THE BLEED
state of IL EMT license
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Reception Technician
CSL Plasma
08.2025 - Current
Team Member
Whole Foods Market Inc
10.2024 - 03.2025
Crew Member
Dunkin' Brands
06.2021 - 03.2024
EMS EMT
Malcolom X College
GED -
City Colleges of Chicago