Eduardo Flores Esparza
Reno,Nevada
Summary
Experienced automotive locksmith with a talent for delivering exceptional customer service and adept problem-solving skills. Demonstrated ability to efficiently manage inventory and maintain accuracy. Committed to providing reliable and efficient solutions for clients' lock and key needs. Possesses a strong work ethic and a passion for delivering high-quality service.
Overview
10
10
years of professional experience
Work History
Account Manager
Car Keys Express
09.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Material Handler
Tesla
03.2017 - 09.2023
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Attached identifying tags to containers to mark with identifying shipping information.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
Production Worker
E.E. Technologies
08.2016 - 03.2017
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Inspected and adjusted work performed to meet expectations.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Weighed and measured items to prevent waste and meet quality standards.
Material Handler
Urban Outfitters, Inc.
02.2015 - 06.2016
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
GED -
Spanish Springs High School
Sparks, NV06.2013
Skills
- Tool and Supply Organization
- Product Transport
- Materials Handling and Transport
- Automotive locksmithing
- Access control systems
- Code compliance awareness
- Electronic lock programming
- Keyless entry systems
- Security system integration
- Ordering parts
- Maintaining inventory
- Key duplication
Skills
- Equipment Monitoring
- Forklift Operation
- Teamwork and Collaboration
Timeline
Account Manager
Car Keys Express
09.2023 - Current
Material Handler
Tesla
03.2017 - 09.2023
Production Worker
E.E. Technologies
08.2016 - 03.2017
Material Handler
Urban Outfitters, Inc.
02.2015 - 06.2016
GED -
Spanish Springs High School
Similar Profiles
Matthew DooleyMatthew Dooley
CEO/Owner at Car Keys ExpressCEO/Owner at Car Keys Express
Emma NandEmma Nand
Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)
Patricia RodeloPatricia Rodelo
Office Assistant at Auto Keys Express LLCOffice Assistant at Auto Keys Express LLC