Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eduardo Gallardo

Burlington,WA

Overview

4
4
years of professional experience

Work History

Shift Lead

Best Buy
09.2020 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed performance valuations to identify weakness and develop improvement strategies.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Analyzed sales figures and identified areas for improvement.

Sales Associate

Dicks Sporting Goods
08.2019 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy

Education

Bachelor of Science - Electrical And Computer Engineering

Western Washington University
Bellingham, WA
06.2025

Associate of Applied Science - Science

Skagit Valley College
Mount Vernon, WA
06.2020

High School Diploma -

Burlington Edison High School
Burlington, WA
06.2020

Skills

  • POS Inventory System Operation
  • CAD Proficiency
  • Willingness to Learn
  • Verbal and Written Communication
  • Time Management
  • Critical Thinking
  • Organization Skills

Languages

Spanish
Native or Bilingual

Timeline

Shift Lead

Best Buy
09.2020 - Current

Sales Associate

Dicks Sporting Goods
08.2019 - 07.2020

Bachelor of Science - Electrical And Computer Engineering

Western Washington University

Associate of Applied Science - Science

Skagit Valley College

High School Diploma -

Burlington Edison High School
Eduardo Gallardo