Eduardo Gallardo
Burlington,WA
Overview
4
4
years of professional experience
Work History
Shift Lead
Best Buy
09.2020 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Completed performance valuations to identify weakness and develop improvement strategies.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Analyzed sales figures and identified areas for improvement.
Sales Associate
Dicks Sporting Goods
08.2019 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Managed returns, exchanges and refunds in accordance with store policy
Education
Bachelor of Science - Electrical And Computer Engineering
Western Washington University
Bellingham, WA06.2025
Associate of Applied Science - Science
Skagit Valley College
Mount Vernon, WA06.2020
High School Diploma -
Burlington Edison High School
Burlington, WA06.2020
Skills
- POS Inventory System Operation
- CAD Proficiency
- Willingness to Learn
- Verbal and Written Communication
- Time Management
- Critical Thinking
- Organization Skills
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Best Buy
09.2020 - Current
Sales Associate
Dicks Sporting Goods
08.2019 - 07.2020
Bachelor of Science - Electrical And Computer Engineering
Western Washington University
Associate of Applied Science - Science
Skagit Valley College
High School Diploma -
Burlington Edison High School