Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Eduardo  Gallegos Jr.

Eduardo Gallegos Jr.

Waseca,MN

Summary

Dynamic and results-oriented professional with a proven track record at McDonald's, adept in employee training and enhancing team performance. Leveraged superb time management and problem-solving abilities to mentor junior staff and improve service quality. Excelled in bilingual customer service and food safety, demonstrating exceptional multitasking and communication skills. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.


Overview

4
4
years of professional experience

Work History

Manager in Training

McDonalds
11.2021 - Current
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Provided exceptional service to Spanish-speaking customers, ensuring their needs were met efficiently.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Shop Worker

Greener World Solutions
03.2021 - 08.2021

In my role as a Shop Worker at Greener World Solutions in Waseca, Minnesota, I was responsible for a variety of tasks including sweeping the workshop floor, cleaning bathrooms, and reorganizing tools maintaining orderly and clean work areas for maximum productivity. I also operated forklifts, moved pallets, and used powered tools to cut large plastic totes containing spray foam mix. Additionally, I cleaned out the backs of semi trucks, pressure washed the building, and used a hydraulic press to crush metal barrels for recycling. I Completed daily tasks accurately and on-time to support shop needs.

Education

Bachelor of Arts - Music Industry

Minnesota State University, Mankato
Mankato, MN
06-2028

Skills

  • Superb time management

  • Problem-solving abilities

  • Improve job skills

  • Workstation organization

  • Cooking

  • Employee Counseling

  • Employee assessment

  • Multitasking Abilities

  • Communication Strategies

  • Training Methods

  • Language Translation

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Manager in Training

McDonalds
11.2021 - Current

Shop Worker

Greener World Solutions
03.2021 - 08.2021

Bachelor of Arts - Music Industry

Minnesota State University, Mankato
Eduardo Gallegos Jr.