Eduardo Jimenez Alves
Edmonton
Summary
Professional, experienced retail worker. Excels in customer service and store management. Ability to supervise, lead, train, and operate store. Very adaptable worker, as well as reliable. Knowledgeable in inventory/stocks. Able to work as a team and alone. Background in maintaining store and functions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Key Holder
Psycho Bunny
Edmonton, AB
03.2025 - Current
- -Responsible for opening and closing the store while also supervising as well
- Trained new staff on sales skills and customer service
- Managed inventory counts and stock audits
- Handled customers, transactions, merchandising, and sales
Inside Sales (Sports Department)
Canadian Tire Windermere
Edmonton, AB
09.2022 - 06.2024
- Managed and maintained the stock room by accurately planning, purchasing, and cost - effective inventory counts.
- Established rapport with guests, catered to all requests, and resolved service issues in a timely manner.
Assistant Manager
Kids Foot Locker Wem
Edmonton, AB
12.2017 - 02.2021
- Greeted and provided exceptional service to 60+ customers daily
- Supervised and guided employees, as well as training new staff members on guest service expectations, safety procedures, and proper protocols.
- Operated register and processed transactions
- Inventory and stock management/control
Second Assistant Manager
Zumiez
Edmonton, AB
12.2016 - 11.2017
- Used strong communication skills to collaborate with team members to ensure efficient service.
- Established team and staff targets as a reflection of company objectives.
- Managed closing duties, including, restocking items and reconciliation of the cash drawer.
- Used 7 steps strategies to generate more sales to the store and serve customers to their needs.
Education
High School Diploma -
Saint Joseph Composite High School
Edmonton, ABSkills
- Customer Service
- Managing/Training (Over 4 years of experience)
- Store maintenance
- Inventory/Stocking
- Communication
- Organization/ Time management
Accomplishments
-Highest on the sales chart
Certification
Certified in First Aid
AWARDS
Highest rank on sales chart
LANGUAGES
English
Spanish
Partial Portuguese
Timeline
Key Holder
Psycho Bunny
03.2025 - Current
Inside Sales (Sports Department)
Canadian Tire Windermere
09.2022 - 06.2024
Assistant Manager
Kids Foot Locker Wem
12.2017 - 02.2021
Second Assistant Manager
Zumiez
12.2016 - 11.2017
High School Diploma -
Saint Joseph Composite High School