Eduardo Ortiz-Vences
Cartersville,GA
Summary
Dynamic and results-driven professional with experience as a Cashier Team Lead at Agan’s Bakery, excelling in customer service and team leadership. Proven ability to enhance customer loyalty. Fluent in Spanish, and a problem solver, and committed to maintaining high standards of quality and safety in all tasks.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Agan’s Bakery
08.2024 - 05.2025
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Increased customer loyalty and retention.
- Performed store closing, and shift-change actions
- Was able to communicate with non English speaking customers with Spanish ability
Apprentice Painter
Francisco’s Painting
01.2022 - 08.2024
- Maintained a clean work environment by properly covering floors and furniture before starting any painting tasks.
- Ensured workplace safety with proper use of equipment, personal protective gear, and adherence to safety guidelines.
- Streamlined workflow by organizing tools and materials required for each job, ensuring easy access and reduced downtime.
- Prevented costly rework with thorough quality control checks after each job was completed, ensuring client satisfaction with the final product.
- Supported experienced painters in completing complex projects, gaining valuable knowledge about advanced techniques and best practices.
Education
Cass High School
White, GASkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Agan’s Bakery
08.2024 - 05.2025
Apprentice Painter
Francisco’s Painting
01.2022 - 08.2024
Cass High School
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