Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eduardo Padilla

Corpus Christi,TX

Summary

Performance-oriented expert with a strong record of meeting objectives in high-pressure roles. Committed to enhancing organizational effectiveness through dedicated effort and strategic execution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CSR - Customer Service Representative

Daikin/Goodman Manufacturing
02.2024 - Current
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
  • Process warranty claims accurately, enhancing operational workflow and customer experience.
  • Collaborate within our fellow regional teams to streamline communication regarding orders, transfers, & product questions.
  • Reach out to our customers via call/email regarding our current promotions & Build Up/Customer Appreciation Day Events.
  • Train new team members on policies & procedures to improve onboarding efficiency.

Dispatcher/Customer Service

Corpus Christi Transport
01.2023 - 10.2023
  • Oversaw coordination of trucking routes for fleet and owner/operators to maximize efficiency. Facilitated acquisition of new clientele through targeted outreach efforts.

Foreman

A.M.P. Services Inc
06.2010 - 04.2020
  • Ensured safety protocols were prioritized while keeping job sites organized and clean.
  • Conducted maintenance and repair work on equipment and vehicles as needed.
  • Guided construction teams through daily operations, focusing on concrete, asphalt, and site work.
  • Established professional relationships by collaborating with engineers and project managers on potential projects.
  • Provided detailed bids to secure contracts for upcoming projects.

Pro Shop Operator

E&K Bowling Pro Shop & Supply
07.2013 - 05.2017
  • Strengthened customer service expertise by assisting with bowling supply sales and equipment selection based on lane conditions.
  • Upheld cleanliness of store environment to prioritize safety for all patrons and employees.
  • Delivered professional drilling and fitting services for bowling balls, enhancing user comfort.
  • Carried out deep cleaning and surface adjustments on bowling balls, ensuring satisfaction with final results.
  • Facilitated custom order processing, addressing diverse client requirements.

Education

Associate of Applied Science - Pro Shop Labor & Operations

I.B.P.S.I.A. Pro Shop School
Nashville, Tennessee
05.2013

High School Diploma -

Calallen High School
Corpus Christi, TX
05.2010

Skills

  • Management experience
  • Communication proficiency
  • Negotiation skills
  • Organizational effectiveness
  • Sales performance
  • Cleaning expertise
  • Materials oversight
  • Leadership skills
  • Customer relations management
  • Driving expertise
  • Construction project experience
  • Field sales techniques
  • Logistics dispatching
  • Sales inside strategies
  • HVAC product knowledge
  • Retail customer engagement
  • Construction

Certification

  • Driver's License June 2022 to June 2030
  • TWIC Card February 2022 to October 2026

Timeline

CSR - Customer Service Representative

Daikin/Goodman Manufacturing
02.2024 - Current

Dispatcher/Customer Service

Corpus Christi Transport
01.2023 - 10.2023

Pro Shop Operator

E&K Bowling Pro Shop & Supply
07.2013 - 05.2017

Foreman

A.M.P. Services Inc
06.2010 - 04.2020

Associate of Applied Science - Pro Shop Labor & Operations

I.B.P.S.I.A. Pro Shop School

High School Diploma -

Calallen High School

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Eduardo Padilla