EDUARDO RODRIGUEZ
Brownsville
Summary
Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Manager
NDRC Sunny Glen
Raymondville, United States
09.2022 - Current
- Implemented and supervised orientation procedures for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally compliant workplace.
- Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
- Audited workplace, employee and management policies and procedures.
- Conducted salary survey research for both exempt and non-exempt positions.
Regional Human Resources Director
Sobremesa Hospitality Management
Brownsville, TX
01.2025 - 11.2025
- Directed regional HR initiatives to enhance employee engagement and retention across multiple locations.
- Implemented comprehensive training programs to develop leadership skills within management teams.
- Streamlined recruitment processes, reducing time-to-fill for key positions by optimizing talent acquisition strategies.
- Established performance management frameworks to align staff goals with organizational objectives and improve accountability.
- Developed compensation strategies that aligned with market standards while managing budgetary constraints effectively.
- Led full-spectrum HR functions for a 200+ employee organization, including talent acquisition, employee relations, benefits administration, performance management, compliance with federal/state labor laws, and strategic workforce planning to support rapid growth in grocery distribution.
- Provided direct operational oversight for a high-volume warehouse facility specializing in importing, receiving, and distributing European-sourced products (e.g., specialty foods, perishables, and dry goods) to major Texas retail partners including H-E-B and Central Market stores.
- Collaborated with warehouse management to ensure efficient shipping/receiving processes, inventory accuracy, and on-time delivery schedules across the supply chain, contributing to reduced downtime and improved throughput during peak import seasons.
- Served as the primary overseer of workplace safety programs across warehouse operations, maintaining OSHA compliance and achieving zero lost-time incidents over months through proactive risk assessments, regular safety audits, emergency response planning, and employee safety training initiatives.
- Managed certification and training compliance for all powered industrial equipment operators, ensuring 100% of forklift, pallet jack, and other lifting equipment users completed OSHA-compliant training, evaluations, and refresher certifications every three years; tracked records and coordinated third-party trainers to eliminate compliance gaps and reduce equipment-related incidents.
Human Resources Generalist
NDRC Sunny Glen
Raymondville, United States
09.2021 - 09.2022
- Implemented and supervised orientation procedures for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
- Audited workplace, employee and management policies and procedures.
- Conducted salary survey research for both exempt and non-exempt positions.
Travel Escort
NDRC Sunny Glen Children's Home
Raymondville, United States
10.2019 - 09.2021
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Furthered skills by actively taking part in employee training and taking classes to improve skill.
- Supervise minor during flights ensure that minors arrive at their destination safely meet all need that the minor can have during the flight.
- Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
Shift Supervisor
Texas Fueling Services
Oklahoma City, OK
04.2018 - 09.2019
- Managed logistics and coordination for shipping and receiving bulk diesel fuel loads from regional suppliers to multiple frac sites across Texas oilfields, optimizing routing, scheduling, and delivery to maintain continuous operations for hydraulic fracturing crews and equipment without downtime.
- Led safety and compliance programs across all facilities, achieving consistent zero lost-time incidents through proactive hazard identification, OSHA-compliant training, regular audits, emergency preparedness, and enforcement of sanitation/housekeeping standards; monitored employee actions for safety, general housekeeping, and compliance to proactively protect staff from hazards and reduce infection/injury risks.
- Ensured 100% certification compliance for all operators of powered industrial equipment (forklifts, pallet jacks, other lifting equipment) and diesel delivery vehicles, coordinating OSHA-approved training, evaluations, refresher certifications, and record-keeping to eliminate operational gaps and equipment-related incidents.
- Maintained clean, well-organized production and warehouse areas to avoid violations, unnecessary work delays due to hazards, or inefficient layouts; enforced company policies and regulations while promoting a safety-first culture.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Assistant Manager
EZ Pawn
Brownsville, United States
05.2016 - 02.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Supervisor
Metro PCS
Brownsville, United States
02.2015 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
High School Diploma - Human Resources, Human Resources Management
Allison
08.2021
Accounting And Business Management
Oralia Guerra De Villarreal
Mexico08.2015
Skills
- Standards compliance management
- Operational management consulting
- New employee onboarding
- EEO compliance
- HR system administration
- Managing leave transitions
- Recruitment process management
- Termination record management
- Talent acquisition management
- HR Support
- Issue management skills
- Harassment Investigation
- FMLA policy implementation
- Mental Health at Workplace
- Government regulations adherence
- Financial planning
- Department of Labor audit experience
- Understanding of HHS regulations
- Security vetting
- Employee benefits management
- Career transition support
- Payroll coordination
- Employee handbook development
- Risk management
- Shipping and Receiving
Certification
- OSHA 10 Certification
- CPR
- CPI
- Human Resources
LANGUAGES
Spanish - Native or Bilingual
English - Full Professional
Timeline
Regional Human Resources Director
Sobremesa Hospitality Management
01.2025 - 11.2025
Human Resources Manager
NDRC Sunny Glen
09.2022 - Current
Human Resources Generalist
NDRC Sunny Glen
09.2021 - 09.2022
Travel Escort
NDRC Sunny Glen Children's Home
10.2019 - 09.2021
Shift Supervisor
Texas Fueling Services
04.2018 - 09.2019
Assistant Manager
EZ Pawn
05.2016 - 02.2018
Supervisor
Metro PCS
02.2015 - 05.2016
Accounting And Business Management
Oralia Guerra De Villarreal
High School Diploma - Human Resources, Human Resources Management
Allison