Eduardo Rosado
Brooklyn,NY
Summary
Adaptable and collaborative Intake Coordinator with expertise in multi-state programs. Recognized for effective teamwork and problem-solving skills, contributing to optimized workflows and enhanced client support.
Overview
1
1
year of professional experience
Work History
Intake Coordinator
Care365 Homecare
Brooklyn, NY
03.2025 - Current
- Experience with working with MLTC, NHTD
- Multi-state expertise - Michigan Home Help Program.
- Coordinated patient intake processes, ensuring timely and accurate information collection.
- Assisted in maintaining electronic health records, ensuring compliance with regulations and accuracy of data.
- Communicated effectively with clients and family members to address inquiries and provide support.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time effectively while multitasking between various responsibilities within NHTD and other state programs.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
Education
Associate of Science - Computer Science
Borough of Manhattan Community College
Brooklyn05-2027
Skills
- Customer service
- Microsoft office
- Data entry
- Performance improvement
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Phone and email etiquette
- Workflow optimization
- MS word, excel, and outlook
Accomplishments
- Collaborated on a strategic expansion initiative to launch homecare services in Michigan; conducted comprehensive regulatory research on the MDHHS Home Help Program to establish intake protocols and ensure multi-state compliance.
- Demonstrated high-level adaptability by rapidly acquiring learning MLTC and NHTD program protocols, successfully managing a diverse caseload of high-acuity participants.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Intake Coordinator
Care365 Homecare
03.2025 - Current
Associate of Science - Computer Science
Borough of Manhattan Community College