Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Edward Boulan

Abingdon,MD

Summary

Agile and adaptable staff leader with great work history, motivational and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Parts Manager

Heritage Mazda
07.2022 - Current
  • Enhanced customer satisfaction by providing accurate and timely information on parts availability and pricing.
  • Streamlined parts inventory management through diligent tracking and recordkeeping.
  • Reduced order processing time with efficient organization of incoming shipments and timely distribution.
  • Improved overall department efficiency, implementing better communication channels between team members.
  • Maximized sales opportunities by identifying upsell potential on customer orders, maintaining a high level of product knowledge.

Parts Sales Manager

AutoZone
08.2021 - 07.2022
  • Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
  • Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
  • Led a team of sales associates to consistently surpass monthly sales goals.
  • Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.

Landscaper

K&c Landscaping And Tree Service
01.2021 - 07.2021
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.

Education

High School Diploma -

Bel Air High School
Bel Air, MD
05.2020

Skills

  • Customer Relations
  • Warehouse Operations
  • Inventory Audits
  • Customer Service
  • Parts Ordering
  • Stock management
  • Shipping and receiving
  • Invoice Processing
  • Vendor Relations
  • Forklift Operation
  • Price Structuring
  • Equipment Maintenance

Certification

  • Forklift certified by Heritage Mazda
  • Hazmat certified by Heritage Mazda and Autozone

Timeline

Assistant Parts Manager

Heritage Mazda
07.2022 - Current

Parts Sales Manager

AutoZone
08.2021 - 07.2022

Landscaper

K&c Landscaping And Tree Service
01.2021 - 07.2021

High School Diploma -

Bel Air High School

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Edward Boulan