Edward Cavallaro
SANDY
Summary
Dynamic professional with extensive experience as a Branch Manager at Collision Auto Glass, excelling in operational efficiency and customer service. Proven track record in inventory management and budget planning, complemented by strong leadership skills. Successfully implemented process improvements that enhanced workflow and reduced waste, ensuring compliance with safety procedures.
Overview
13
13
years of professional experience
Work History
Shop Supervisor/Office Customer Service
Mt. Hood Glass
10.2016 - Current
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored staff on glass handling techniques and equipment operation.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Managed inventory levels, coordinating with suppliers for timely material replenishment.
- Checked incoming orders and organized new stock.
- Trained and mentored team members on glass handling techniques and equipment usage.
Branch Manager
Collision Auto Glass & Windshield Replacement
02.2013 - 10.2016
- Developed and implemented strategic plans to enhance customer service and improve operational efficiency.
- Oversaw inventory management, implementing controls that minimized losses while maximizing stock availability.
- Maintained friendly and professional customer interactions.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Sales and billing procedures.
- Extensive knowledge in automotive glass replacement and procedures.
Education
High School Diploma -
Davis High School
Skills
- Order processing
- Safety procedures
- Budget planning
- Store operations
Timeline
Shop Supervisor/Office Customer Service
Mt. Hood Glass
10.2016 - Current
Branch Manager
Collision Auto Glass & Windshield Replacement
02.2013 - 10.2016
High School Diploma -
Davis High School
Owner of Auto Glass Express
Owned and operated a fast paced auto glass location. Managed payroll and installer employees. Excelled in marketing my business and making successful account relationships. Worked to always improve growth in revenue, sales, and my business reputation.