Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edward Chang

Moorpark,CA

Summary

Proven Sales Consultant with a track record of enhancing customer satisfaction and boosting sales, notably at Hertz Auto. Specializes in CRM proficiency and persuasive communication, adept at objection handling and closing techniques. Excelled in building lasting customer relationships, significantly contributing to repeat business and referrals. Hardworking employee enthusiastic about learning car sale field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

11
11
years of professional experience

Work History

Sales Consultant

Vinfast Auto
04.2023 - 04.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Sales Consultant

Hertz Car Sales
10.2013 - 04.2023
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Education

Bachelor of Science - General Studies

University of Americas
Mexico City, Mexico

High School Diploma -

American High School``
Mexico City, Mexico
06.1968

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Objection handling
  • Closing Techniques
  • Persuasive Communication

Languages

Chinese (Mandarin)
Spanish
Full Professional

Timeline

Sales Consultant

Vinfast Auto
04.2023 - 04.2024

Sales Consultant

Hertz Car Sales
10.2013 - 04.2023

Bachelor of Science - General Studies

University of Americas

High School Diploma -

American High School``
Edward Chang