Detail-oriented professional experienced in monitoring slot machine performance and conducting routine maintenance. Proven ability to collaborate with team members to resolve issues swiftly and enhance guest experiences.
Overview
11
11
years of professional experience
Work History
Slot Attendant
Riverside Resort Hotel and Casino
Laughlin, NV
08.2019 - Current
Monitored slot machine performance and ensured compliance with operational standards.
Assisted guests with inquiries, delivering exceptional customer service to enhance overall experience.
Conducted routine maintenance checks on machines to ensure optimal functionality and safety.
Collaborated with team members to swiftly resolve technical issues, minimizing patron downtime and ensuring seamless gameplay.
Processed jackpot payouts for guests by verifying winning criteria and machine status, ensuring accuracy and compliance.
Work with the IRS in identifying players and helping create W-2 and I-9 forms.
Inventory Control Lead
Riverside Resort Hotel and Casino
Laughlin, NV
07.2017 - 08.2019
Streamlined inventory management processes, reducing discrepancies and improving efficiency.
Implemented a new inventory tracking system that enhanced visibility across departments.
Trained and mentored staff on best practices for inventory control and stock management.
Led inventory audits to ensure accuracy and compliance with operational standards.
Shift Manager
Kentucky Fried Chicken
Bullhead City, AZ
03.2016 - 06.2018
Oversaw daily operations, ensuring efficient workflow and adherence to food safety standards.
Implemented process improvements that enhanced service speed and reduced waste levels.
Managed inventory control, optimizing stock levels to meet customer demand without overstocking.
Trained and mentored team members on operational procedures and customer service excellence.
Buffet Cook
Riverside Resort Hotel and Casino
Laughlin, NV
07.2015 - 07.2016
Prepared and cooked diverse buffet offerings, ensuring high-quality presentation and flavor consistency.
Collaborated with kitchen staff to streamline food preparation processes, enhancing overall efficiency.
Managed food safety protocols, maintaining cleanliness and sanitation standards in kitchen operations.
Assisted in inventory management, monitoring supplies to prevent shortages during peak service times.