Edward Finck
Erie,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Telecommunicator
Erie County Public Safety
Erie, PA
07.2008 - 05.2024
- Answered emergency 911 calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
- Served as radio dispatcher for several police, fire and emergency medical services agencies.
- Performed numerous clerical duties for police, fire and emergency medical personnel while dispatching for them.
Writer
Derrick Publishing Co.
Oil City, PA
05.1997 - 07.2008
- Utilized writing, editing, and proofreading skills as a sports writer and editor for a pair of daily newspapers.
- Designed and edited sports pages for daily editions of the two newspapers.
- Covered local youth, high school and college sports events and wrote sports features.
Education
Minor - Journalism
Edinboro University of Pennsylvania
Edinboro, PABachelor Of Arts - Speech Communications
Edinboro University of Pennsylvania
Edinboro, PAMaster Of Arts - Communication Studies
Edinboro University of Pennsylvania
Edinboro, PASkills
- Effective Communication
- Telephony
- Inbound Customer Service
- Time Management
- Problem Solving
- Telephone Etiquette
- Language Proficiency
- Decision Making
- Active Listening
- Call Prioritization
- Attention to Detail
- Teamwork and Collaboration
- Interpersonal Skills
- Computer Literacy
- Typing Speed
- Emergency Response
- Public Safety Awareness
- Multitasking Abilities
- Customer Service
- Stress Tolerance
- Adaptability and Flexibility
- Computer Skills
- EMS Dispatch
- Emergency Medical Instruction
- Emergency Assessment
- Police and Fire Procedures
- Works Well Under Pressure
- Computer-Aided Dispatching
- Decision-Making
- Data Entry
- Dispatch Recordkeeping
- Writing
- Proofreading and Editing
Timeline
Telecommunicator
Erie County Public Safety
07.2008 - 05.2024
Writer
Derrick Publishing Co.
05.1997 - 07.2008
Minor - Journalism
Edinboro University of Pennsylvania
Bachelor Of Arts - Speech Communications
Edinboro University of Pennsylvania
Master Of Arts - Communication Studies
Edinboro University of Pennsylvania