Edward Ibarra
Houston
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Adidas
Cypress
04.2024 - Current
- Upsold additional items based on customer interests and needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Recommended, selected and located merchandise based on customer desires.
- Handled returns and exchanges according to company policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
Pool Technician
Vibrant Pools
Cypress
02.2024 - 05.2024
- Kept records of parts and equipment used in projects to update inventory.
- Installed new pool equipment such as pumps, filters, lights and ladders.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Assisted customers in selecting appropriate pool supplies for their needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Carried out repairs and replacements on malfunctioning pool equipment, ensuring minimal downtime.
Sales Associate
Puma
Cypress
01.2023 - 01.2024
- Demonstrated product features and benefits for customers' needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Described merchandise and explained use, operation and care.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Delivery Driver
Wlack & Bhite
Cypress
11.2022 - 08.2023
- Handled merchandise in accordance with product handling standards.
- Monitored fuel level throughout shift and refueled when necessary.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Kept accurate logs of all deliveries and trips.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
Warehouse Worker
Burlington
Cypress
03.2022 - 09.2022
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Transported goods to designated areas within the warehouse facility.
- Followed established guidelines for picking orders accurately.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Education
High School Diploma -
Cypress Ranch High
Cypress, TX08-2021
Some College (No Degree) - Process Technician
Lone Star College
Houston, TXSkills
- Customer service
- Sales techniques
- Product knowledge
- Inventory management
- Point of sale systems
- Relationship building
- Route planning
- Delivery logistics
- Load securing
- Time management
- Communication skills
References
References available upon request.
Timeline
Sales Associate
Adidas
04.2024 - Current
Pool Technician
Vibrant Pools
02.2024 - 05.2024
Sales Associate
Puma
01.2023 - 01.2024
Delivery Driver
Wlack & Bhite
11.2022 - 08.2023
Warehouse Worker
Burlington
03.2022 - 09.2022
High School Diploma -
Cypress Ranch High
Some College (No Degree) - Process Technician
Lone Star College