Edward Jackson
McKinney
Summary
Proven leader with extensive experience in team management and employee training, particularly at Golden Chicken. Excelled in enhancing operations and productivity by over 20% through effective sales analysis and customer service strategies. Skilled in inventory management and equipment maintenance, adept at fostering positive relationships with staff, customers, and vendors.
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
8
8
years of professional experience
Work History
Shift Manager
Golden chicken
Van Alstyne
06.2015 - 03.2023
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Observed and monitored utilization of equipment.
- Organized special events such as holiday sales or promotional campaigns.
- Inspected work areas regularly for cleanliness and organization standards.
- Maintained cleanliness and organization of work area.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Prepared operations data to produce comprehensive reports to management.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Material Handler
Lacore Nutraceuticals
Van Alstyne
01.2020 - 08.2022
- Duties was too get materials needed to complete jobs wrap pallets and ship them out too The shipping dock.there was a lot of heavy lifting involved.and transporting using an electric pallet Jack and some time I would use a sit down forklift
Education
Estacado High
Lubbock Texas 05-1999
Skills
- Employee training
- Inventory management
- Equipment maintenance
- Sales analysis
- Customer service
- Work area inspection
- Team management
- Cash handling
- Performance improvement
- Policy enforcement
- Quality control
- Conflict resolution
Timeline
Material Handler
Lacore Nutraceuticals
01.2020 - 08.2022
Shift Manager
Golden chicken
06.2015 - 03.2023
Estacado High