Edward Kamara Jr
Lanham,MD
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful corporate setting. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
7
7
years of professional experience
Work History
Manager
Flag Star Football
08.2022 - Current
- Managing schedules coaching the youth in 7 on 7 flag football
- Regulating flag football games
- Working with kids ages 5-16
- Maintained professional, organized, and safe environment for employees and patrons.
- Worked with children of varying age, interest, skill, and developmental levels.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
Intern
Radio One
09.2022 - 08.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported with creating project marketing materials to promote services.
Receptionist
GEICO
04.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Store Associate
Risse brothers, Martin Luther king Jr
05.2016 - 03.2020
- 20706
- Answering incoming calls, taking online orders updating the systems
- Type memos, correspondence, reports, and other documents
- Assist Human Resource & Business departments with mailing & invoice preparation
Education
Sports management, public relation
Bachelor of Arts - Sports Management
Bowie State University (Current)
Bowie MD05.2024
Associates degree - Mass Communications & Public Relations
Prince George's Community College
2020
Skills
- Team Leadership
- Staff Management
- Conflict Management
- Office Supplies and Inventory
- Guest Satisfaction
- Automated Telephone Systems
- File Management
- Mail and Packages
- Problem-Solving Skills
- Time Management
- Word Processing
- Guest Services
- Supply Replenishment
Timeline
Intern
Radio One
09.2022 - 08.2023
Manager
Flag Star Football
08.2022 - Current
Receptionist
GEICO
04.2019 - 06.2020
Store Associate
Risse brothers, Martin Luther king Jr
05.2016 - 03.2020
Sports management, public relation
Bachelor of Arts - Sports Management
Bowie State University (Current)
Associates degree - Mass Communications & Public Relations
Prince George's Community College
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